Privacy Policy

1. About us

Tiny Agent (“we”, “us”, “our”) operates the website tinyagent.io and provides digital advertising services to real estate agents across Australia. This Privacy Policy explains how we collect, use, disclose, and protect your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

2. Information we collect

We may collect the following personal information:

• Name, email address, and phone number (when you book a call or submit an enquiry)
• Business name, agency, and suburb (to set up advertising campaigns)
• Photos and brand assets you provide for campaign creative
• Usage data and analytics from your visits to tinyagent.io (via cookies and similar technologies)

3. How we use your information

We use your personal information to:

• Set up, manage, and optimise your advertising campaigns
• Communicate with you about your campaigns and results
• Respond to enquiries and provide customer support
• Send monthly performance reports and relevant updates
• Improve our website and services
• Comply with legal obligations

4. Third parties

To deliver advertising campaigns, we work with third-party platforms including Meta (Facebook and Instagram). Your campaign creative and targeting parameters are shared with these platforms as required to run your ads. We may also use Calendly to manage bookings, and analytics tools to understand website usage. These parties have their own privacy policies which govern their use of your data.

5. Data storage and security

We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access. Data is stored on secure servers. We retain your information for as long as necessary to provide our services and meet legal obligations, then securely delete it.

6. Your rights

You have the right to access, correct, or request deletion of your personal information. To exercise these rights, contact us at the address below. We will respond within 30 days.

7. Cookies

Our website uses cookies and similar technologies to improve your experience and analyse usage. You can control cookie settings through your browser. Disabling cookies may affect some website functionality.

8. Contact us

For privacy enquiries or complaints, please contact us at hello@tinyagent.io. If you are unsatisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.